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It's time to Nominate an Outstanding CSR of the Year

Time for the CSR of The Year Award.

The Outstanding CSR of the Year competition began in 1991 to honor customer service representatives and account managers who have made significant contributions to the insurance and risk management industry. Sponsored by the Society of Certified Insurance Service Representatives (CISR) and the Society of Certified Insurance Counselors (CIC) - proud member organizations of Risk & Insurance Education Alliance (formerly The National Alliance).

Nominate your great employee NOW for the Alabama Outstanding Certified Insurance Service Representative of the Year. Yes, you may nominate yourself!

2026 CSR of the Year Entry Form
2026 CSR of The Year Nomination Form
Deadline is August 1st!

Eligible candidates must:

  1. Be insurance CSRs, account managers, or have primary responsibility for customer service duties.
  2. Submit a completed Entry Form that includes references, education/ contribution/ achievement information.
  3. Submit letters of recommendation from business. professional references.

Write a 500 to 1000-word essay inspired by "Love Letters," a brief self-reflection activity designed to help you reconnect with what you love about this industry and your professional journey within it.

Purpose:

This essay is inspired by Love Letters, a brief self-reflection activity designed to help you reconnect with what you love about this industry and your professional journey within it. It offers an opportunity to pause, reflect, and articulate the passion, growth, and purpose that shape who you are as a CSR today— and who you aspire to be in the future. In your essay, reflect on what you love about this industry—what first drew you to it, what continues to inspire you, and why the work matters to you. Consider your professional journey, including key moments, challenges, or milestones that have shaped your growth, the skills and values you are most proud of developing, and how these experiences have influenced the way you show up in your role. As part of this reflection, look ahead by sharing how your passions and experiences continue to motivate you, the impact you hope to make moving forward, and how you see yourself contributing to the continued success and evolution of this industry.

Questions? Contact Tangerie Underwood at tunderwood@aiia.org or call 205.326.4129, ext. 105.

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