December 2004

December 2005

Date:               12/ 1, 6 /05
Course:        CISR - Dynamics of Service
Description: The key to customer satisfaction is SERVICE. In the insurance business there is little question that Customer Service is the critical connection between customer satisfaction and customer loyalty. That's why Dynamics of Service is the country's fastest growing educational program for the Insurance professional. This course satisfies the update requirement for dues paying CISRs but you do not have to be a CISR to attend. This course is open to all participants!
Locations:       1st AIIA, 141 London Parkway, Birmingham, 205-326-4129
                        6th Embassy Suites Hotel, 300 Tallapoosa Street, Montgomery, 334-269-5055
Time:             8:00 A.M. - 5:00 P.M.
CE Credit:     This course is approved for 8 hours of continuing education credit.
Cost:              $130 / $140 late registration. Course fee includes lunch.

Date:               12/ 7, 8, 13/ 05
Course:Best Practices of Errors & Omissions Loss Control
Description: This E&O course is designed to assist agents in recognizing and controlling the loss exposures that exist in the day to day operations of an agency and is approved for the Westport program.
Locations:      7th   Marriott Mobile, 3101 Airport Boulevard, Mobile, 251-476-6400
                         8th AIIA, 141 London Parkway, Birmingham, 205-326-4129
                         13th   Embassy Suites Hotel, 300 Tallapoosa Street, Montgomery, 334-269-5055
Time:              8:00 A.M. - 5:00 P.M.
CE Credit:     This course is approved for 8 hours of continuing education credit.
Cost:               $80 members / $100 non-members

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