Insuring Personal Auto Exposures
    January 15 Birmingham  
    January 16 Montgomery  
    January 17 Mobile
    January 22 Tuscaloosa
    January 23 Sheffield
    March 3    Birmingham  
This is an intermediate level personal auto and umbrella policy course that details coverage exposures and endorsements used to meet clients' needs. This is one part of a five-part series leading to the CISR professional designation and is open to all participants.

Agency Operations
    February 12  Birmingham 
    February 13  Mobile  
    February 14  Montgomery
    February 19  Tuscaloosa
    February 21  Huntsville
    February 26  Dothan
This is an intermediate level course detailing current agency operations with an emphasis on internal and external agency systems.

Insuring Commercial Casualty Exposures
    March 4 Birmingham
April 29  Birmingham
    April 30 Mobile
    May 1 Montgomery
    May 6 Tuscaloosa
    May 7 Huntsville
    May 8 Sheffield
    May 13 Dothan
An intermediate level course detailing the general liability, commercial auto and workers compensation policies. Coverage pitfalls are highlighted in this course. This is one part of a five-part course leading to the CISR professional designation.  

Insuring Commercial Property Exposures
    March 5 Birmingham
September 4 Birmingham  
    September 9 Mobile
    September 10 Montgomery
    September 11 Tuscaloosa
    September 16 Dothan
This is an intermediate level course detailing commercial property exposures and coverage options. This is one part of a five-part series leading to the CISR professional designation.

William T. Hold Seminar
   March 7 Birmingham  
   April 15 Huntsville  
   June 10 Montgomery
   July 15 Mobile
   August 5 Sheffield
  August 26   Birmingham
  October 15 Tuscaloosa
This is an advanced customer service representative course. The WTH seminar is only open to dues paying members of the Society of CISR or CIC. The 2008 WTH topics are "Time Element Coverage ", Flood Insurance" and "Ethics for CSRs.".

Insuring Personal Residential Exposures
    March 6 Birmingham
    September 30 Birmingham
   October 1 Mobile
    October 2 Montgomery
    October 7 Tuscaloosa
    October 8 Huntsville  
A detailed course on homeowners, dwelling fire, and many of the endorsements used with these policies.

CISR Dynamics of Service
    December 9 Birmingham
    December 10 Montgomery
    December 11 Mobile
The key to customer satisfaction is SERVICE. In the insurance business there is little question that Customer Service is the critical connection between customer satisfaction and customer loyalty. That's why Dynamics of Service is the country's fastest growing educational program for the insurance professional. This course satisfies the update requirement for dues paying CISRs, but you do not have to be a CISR to attend. Course is open to all participants.

Course Fee: $150 /

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